Look Back at HITEC: Lessons in Leadership from Florida’s Largest Independent Hotelier
“Hotels are a service industry, and the key is to have happy associates.” There are many reasons Harris Rosen, president and COO of Rosen Hotels & Resorts and Florida’s largest independent hotelier, is a masterclass in hospitality leadership: his willingness to…
Eight Ways to Examine and Optimize the Club Work Experience Through a Generational Lens
Written by: Heather Polivka During the HFTP 2022 Club Forum, we discussed attraction and retention of talent — a hot topic in hospitality, in general. Our conversation covered two themes; the generational shift in the workforce, and looking at our work…
Stop the Bleeding: Staff Shortage Insights from a HITEC Orlando Guest Blogger
Written by: Jennifer Jones It’s no secret that the bubble has burst and travelers are back out on the road. With busy summer months still ahead, our hotels are experiencing demand that is certainly welcome after the pandemic decimated occupancies….
Club Reopening: What Are the Legal Issues?
Written by: Brad Steele, J.D. With club leaders, staff and members in the United States all anxiously awaiting the go-ahead from state officials to reopen, the question every club leader should be asking is, “How do I open without exposing…
HFTP Hangout: So Many Federal Relief Benefits – But, What Is Best for Your Club and Employees?
Presented by: Brad Steele, Private Club Consultants During a frantic 14-day period in March, the United States Congress passed new laws to provide benefits and directives affecting U.S. businesses in response to the current pandemic. The U.S. federal government has…
Engage Your Employees With Continuing Education as an HFTP Corporate Allied Sponsor
You may think that offering continuing education and training to your employees is a one-way street — but that is far from the truth. There are several advantages not only for your employees who receive the extra training; it can…
A Season without Seasonal Visas?
It has been a frustrating and scary month for those operating seasonal businesses, with the club and hospitality industries particularly affected. With so many organizations in the club and hospitality industries relying on foreign nationals to work during busy months,…