Attention, Hotels: How Do You Use Technology to Transform the Guest Experience?

How are evolving and emerging technologies being leveraged to transform and enhance the guest experience? The hospitality industry wants to know. The guest experience is becoming about more than just…

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Green Travel and Eco Stays: Latest Initiatives to Reduce Waste

Research from the HFTP Asia Research Center | Written by: Evita Ma Under new regulations effective July 1, 2019, hotels in Shanghai have ceased to offer disposable daily necessities such as toothbrushes,…

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The Connection of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger You can have the greatest ideas, methods and talent — but if your event (from organizers to exhibitors) cannot deliver…

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#HITEC: Memories from Minneapolis

Written by: Claire Kenney — Official HITEC® Minneapolis 2019 Guest Blogger It has been nearly a week since the hospitality community gathered in Minneapolis for HITEC 2019. The HITEC team presented a…

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The Guest Experience and the Power of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger HITEC is very similar to the hotel experience — it is all about how it makes guests feel. So, what…

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A Review of Today’s Hotels of the Future

Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as…

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Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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A Few of My Favorite (HITEC) Things

Written By: James Lingle, an official guest blogger for HITEC Houston 2018 It is hard to believe that HITEC is over. If you had the chance to read my pre-HITEC…

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Club & Hotel Controllers Conference 2018: Count me in for 2019!

Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 The Club & Hotel Controllers Conference was my first HFTP event, and I…

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Being a Service Critic is in my DNA

By Jennifer Jones, HITEC 2018 Guest Blogger Being in the hospitality industry, we are a little more critical than the rest of the population when we experience issues as a…

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