Travel Boomed in the Summer of 2022: What About Fraud?
In 2021, travel revenue was low — less than half of pre-Covid levels. But a wave of “revenge travel” in 2022 turned the tide, with customers determined to make up for lost time. Almost 70 percent of U.S. travelers said…
Effectively Managing Fraud in Loyalty Programs: Part One
Written by: Bill Byrne, CPA, CIA, CISA From airlines to zoos, organizations continue to strategically leverage rewards and loyalty programs to win over and retain customers. There are many organizational benefits to the implementation and management of loyalty programs; however,…
Internal Controls and the Important Roles They Play in Eradicating Fraud
Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening, I made sure to participate in Fun with Fraud and…