Effectively Managing Fraud in Loyalty Programs: Part One

Written by: Bill Byrne, CPA, CIA, CISA From airlines to zoos, organizations continue to strategically leverage rewards and loyalty programs to win over and retain customers. There are many organizational benefits to the implementation and management of loyalty programs; however, the advantages gained from such programs will be lost if…

Internal Controls and the Important Roles They Play in Eradicating Fraud

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening, I made sure to participate in Fun with Fraud and Enchanting Employee Embezzlement in Clubs and Hotels presented by  Jerry…