Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview
As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The modern traveler has come to expect a certain level of…
GDPR in Hospitality: Vendor Compliance Query Template Available to Industry
Written by: Lucinda Hart, CAE, MBA and Carl Weldon, FIH, FHOSPA As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection…
HFTP Hospitality DPO Task Force Outlines Objectives as Industry Prepares for GDPR May 2018 Deadline
By Alvaro Hidalgo The European Union (EU) General Data Protection Regulation (GDPR) that was announced in April 2016 put in place a substantial mandate on EU-based organizations, as well as any organization doing business with EU citizens. The GDPR will…