Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

Written by: Lucinda Hart, CAE, MBA and Carl Weldon, FIH, FHOSPA As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop…

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HFTP Hospitality DPO Task Force Outlines Objectives as Industry Prepares for GDPR May 2018 Deadline

By Alvaro Hidalgo The European Union (EU) General Data Protection Regulation (GDPR) that was announced in April 2016 put in place a substantial mandate on EU-based organizations, as well as…

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