Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

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A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their…

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Being a Service Critic is in my DNA

By Jennifer Jones, HITEC 2018 Guest Blogger Being in the hospitality industry, we are a little more critical than the rest of the population when we experience issues as a…

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