#HITEC: Memories from Minneapolis

Written by: Claire Kenney — Official HITEC® Minneapolis 2019 Guest Blogger It has been nearly a week since the hospitality community gathered in Minneapolis for HITEC 2019. The HITEC team presented a…

Read more »

The Guest Experience and the Power of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger HITEC is very similar to the hotel experience — it is all about how it makes guests feel. So, what…

Read more »

There Is Still Time to Plan for Your HITEC Experience

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger I have participated as an official event guest blogger for HFTP twice before — at both the 2017 and 2018…

Read more »

Anticipating Guests’ Needs Using 3-D Location Technology

Written by: Manlio Allegra  Like many industries upended by new technologies in recent years, the hotel industry is feeling the pain of house-sharing websites, with the largest threat coming from…

Read more »

Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The…

Read more »

Being a Service Critic is in my DNA

By Jennifer Jones, HITEC 2018 Guest Blogger Being in the hospitality industry, we are a little more critical than the rest of the population when we experience issues as a…

Read more »