From the HFTP Dubai Research Center: Guide to Industry Recovery

By Ana-Denisa Irimescu, Dubai Research Scholar The hospitality industry in Dubai has had an interesting year. In response, the Dubai HFTP Research and Innovation Center at the Emirates Academy of Hospitality Management…

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Embracing Change: Lessons Learned During a Pandemic that Has Changed Hospitality

For the past three months, HFTP has hosted weekly “Hangout” sessions on Zoom, uniting hospitality professionals to learn from and support each other during a particularly difficult period. Paul West…

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A Millennial’s Journey to Professional Certification

Insights from: Andrew Buwalda, CHAE Millennials, and young professionals in general, are often challenged in the job market — by roles that require x years of experience. Professional certifications are…

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Self Service Analytics: How Small and Independent Hotels Can Use Sentiment Mining to Leap Ahead in Post-COVID Revival

Written by: Sanjay Nadkarni, Ph.D. The importance of guest reviews in the hospitality industry is unambiguous. In the pre-Covid-19 world, an entire business ecosystem evolved around analyzing reviews to gauge…

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Letter from the HFTP Global President: A Look at the Past Six Months

Written by: Michael Levie, CHTP Dear HFTP colleagues, In just a few short months, our world has changed from a strong and steady economy, solid revenues and overall happiness to…

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Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management…

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Retirement Planning During Covid-19: What Has Changed with the U.S. CARES Act

The economic decline and market volatility resulting from the Covid-19 pandemic has created anxiety around retirement planning and financial security in the United States. In response, the 2020 Coronavirus Aid,…

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USALI Recording Guidance Part 3: Government Loan Assistance

As a result of the current economic situation, entities that own or lease hotels are eligible to apply for and receive a loan under a government assistance program. An example…

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Create a Culture of Agility, Place These Five Tech Bets

Phil Le-Brun, director, enterprise strategy at Amazon Web Services, says there is one word that is mentioned, on average, every six minutes during executive meetings: agility. How can you do…

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The Impact of Covid-19 on the Insurance Industry: Are You Covered?

This week, the general industry HFTP Hangout took a close look at the state of the U.S. insurance industry and how coverage operates in a pandemic. With nearly all hospitality…

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