A Homerun: Research Shows Hotel Guest Sentiments on Technology Have Improved Over Time
By: Agnes DeFranco, Minwoo Lee and Jihye Min May 11, 2023 marked the end of the federal COVID-19 Public Health Emergency. Indeed, the pandemic has had an impact on the perception of technology usage among hotel guests. The need to…
Exploring Safety Systems and Devices: A Virtual Education Preview from Solution Providers
How does an industry that is required to offer a relaxed, discreet, unobtrusive, and unencumbered experience for guests and members, reconcile those goals with offering guests and members a secure environment? Every company is responsible for creating and maintaining a…
A Look Back at Hospitality Technology Greatness: Spotlighting Past Hall of Fame Inductees
Recognized for being industry pioneers, inductees to the HFTP International Hospitality Technology Hall of Fame are the individuals behind much of the hospitality industry’s technology developments. Since 1989, 51 innovative and influential professionals have been selected to be a part…
Look Back at HITEC: Lessons in Leadership from Florida’s Largest Independent Hotelier
“Hotels are a service industry, and the key is to have happy associates.” There are many reasons Harris Rosen, president and COO of Rosen Hotels & Resorts and Florida’s largest independent hotelier, is a masterclass in hospitality leadership: his willingness to…
Letter from the HFTP Global President: Join Me in 2023 at these HFTP Global and Industry Events
Written by: Neil Foster, CHTP, MBA Greetings, fellow HFTP members! Bouncing back from years of mostly distanced interactions, I’m honoured and excited to be “on the road” to spend time together with many of you in the upcoming months. With planned…
From HR to VR: A New Era of Training
Written by: Amanda Charreton Imagine putting on a headset and suddenly finding yourself behind the front desk attending to a guest in need or behind the scenes in the kitchen setting up the perfect tray for room service delivery. Even…
CBRE Forecasts Enhanced RevPAR Growth in 2023 Despite Economic Headwinds
Written by: Rachael Rothman and Matt Mowell Despite projections of persistent inflation and a moderate economic recession, CBRE’s November 2022 Hotel Horizons® forecast calls for a 5.8 percent increase in rooms revenue per available room (RevPAR) in 2023. This is…
Know Before You Go: International Travel Tips Ahead of HITEC Toronto 2023
Last year, hospitality professionals from 46 countries across the globe travelled to Orlando, Florida USA for HITEC North America. Will your HITEC journey be transnational in 2023? Here are some valuable travel tips to help non-Canadian attendees prepare for the…
HFTP Presents: 2022 Year in Review
For HFTP, the year 2022 saw the return of some of its most popular initiatives and the launch of a successful new program. It marked the bittersweet departure of some beloved HFTP leaders, and the arrival of enthusiastic individuals ready…
Get to Know Neil Foster: Your New HFTP Global Board President, 2022-2023
As the producers of the world’s largest, oldest hospitality technology conference (#HITEC), HFTP is privileged to have someone as versed in hospitality technology as its newest leader, Neil Foster, CHTP, MBA. Foster has made a multitude of strategic moves throughout…