New Momentum for CHTP

Over the past few years, the Certification Advisory Council (CAC) and the HFTP Board of Directors have been discussing the Certified Hospitality Technology Professional (CHTP) Program. The question of how do we keep a technology certification relevant, is obviously one…

Passwords, it’s as easy as 123

Are you still using the default password that came with your point of sale (POS) or payment system? Or, using 12345 or password1? If so, you need to change it right away to help protect card holder data. Passwords are…

HITEC 41: Mobile and Real-Time Data

It’s taken a few days for it all to sink in. I left HITEC sensing mobile and the resulting real-time communication was a dominant theme this year and the future of our business, but barely scratching the surface of overall…

Employees Untethered

This is the year of the tablet. Try and find a vendor, that doesn’t have a tablet as part of their product. In two years we will have forgotten that there was actually a “year of the tablet.” As mobile,…

It’s Going to Change Bigtime

The REALLY Big Show “The Rise of the Metamediaries” sounds like a science fiction horror show. The “rise” occurred on Tuesday afternoon and It was a REALLY big show starring senior people from Facebook, Google, Trip Advisor and Room 77….

It’s All About the Guest

Hundreds of vendors are about to spend three days hawking their wares to thousands of attendees at HITEC. It’s a thrilling time for all the techies who attend. It’s like a toy show. All new bright shiny stuff to look…

You Fools, You Picked Me Again

Well, hello again! For better or worse, I’m back for another year as a HITEC Guest Blogger. I so enjoyed meeting and speaking with many of you last year, and writing up my thoughts,that when the opportunity arose I once…

Efficiency, Profitability, Security: Look to the Cloud

Cloud computing, which has upended business models from music to movies to medicine, has now reached the hospitality industry in the form of hosted property management systems. These new cloud-based systems eliminate the need to purchase expensive hardware (including servers,…

Meet the HITEC 2013 Guest Bloggers

HFTP Connect is featuring four guest bloggers throughout HITEC 2013. The bloggers will be providing you their insights on all things HITEC from their different viewpoints and experiences in the industry. Before we get to Minneapolis, read on to learn…

Safety in Your Hotel is About Communication

Much has been said lately about hotel room security and the technology used to keep our guests safe and secure while under our care. The topic’s been on the news, posted online, argued about in court, and in at least…