Changing Wi-Fi From Amenity to Opportunity

In my previous post, I cited a 2010 J.D. Powers and Associates study in which more than 53,000 guests who stayed in hotels between May 2009 and June 2010 were…

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Wi-Fi: Low Cost, High Opportunity

With the US hotel industry enjoying resurgence in spite of the trying economic landscape, there may be no better time than right now to tap into additional revenue streams that…

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How Hospitality Technology Has Changed Since 1984

I had a nice surprise the other day upon arriving at the office. Former HFTP Global President, Jules Sieburgh, CHTP, sent me a box of archive items from our history…

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Tapping Into Wi-fi’s Potential

Wireless Internet is becoming a “must-have” for the hospitality industry. In the recent past, guests would expect either a hardline T-1 connection or cable in their room, or possibly some…

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What Technologies Hotel Guests Want and Don’t Want

A Survey of Hotel Guests Shows What Technology Features are Important to Them When They Travel The integration of technology into our everyday routine is seamless — used in communication,…

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Upward Mobility – For Your Hotel, That Is

Read similar articles on the industries’ top trends in the HITEC Special Report, now available online. The Intimacy of Mobile The extraordinary appeal of application software, nicknamed apps, for phones…

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Reducing Your Technology Footprint — The New Normal

During the economic downturn, many families decided that the prudent thing was to downsize their lives by purchasing smaller homes and vehicles, but most importantly, by simplifying their lives. Similarly,…

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