COVID Chronicles: Village Hotels’ Secret to Operational Flexibility and Efficiency

Village Hotels is a UK-based hotel group with 31 properties, known for integrating a high-tech approach into a seamless guest experience. This feature was originally published on the GX Spotlight website. We sat down (virtually, of course) with Jon Davis, CTO of Village Hotels to chat about their efforts in reacting to…

GX Spotlight: How a Family-Owned and Operated Hotel Is Handling the Crisis

Hostellerie La Cheneaudière & Spa, known for their luxurious service, welcomes guests who come to enjoy their spa and wellness offerings and to simply get away from it all. This feature was originally published on the GX Spotlight website. The need to unplug and relax has certainly taken on new…

Innovation Is the Way Forward: Get Back to Business in a New Way

Now that the world is just days away from the official start of a new season, the hotel market is evaluating its post-summer state of affairs and trying to figure out how best to get back to business this fall. This is also the time to start getting a feel…

No Need to Be Depressed: Uplifting Revenue Management Tips When Revenue Is Down

One whose title is “chief evangelist” is driven by his mission to deliver good news. And so it went with this week’s European HFTP Hangout presenter, IDeaS Chief Evangelist Klaus Kohlmayr. His aim is to bring hoteliers across the globe good news regarding revenue management in a time where revenue…

Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management dates to the arrival of the first online travel agencies (OTAs), which forever changed the way that booking and distribution…

Seven Things Travel and Tourism Companies Should Consider During the COVID-19 Crisis

Written by: Hadleigh Ford The unprecedented COVID-19 crisis has had a major impact on the travel and tourism industry, shutting down thousands of hotels, tourist destinations and flights around the world. Since travel and tourism are cash-heavy industries dependent on small margins, many companies will face great hardship, from laying…

USALI Guidance: How to Record these Puzzling Covid-19 Scenarios

Currently, the Uniform System of Accounts for the Lodging Industry, 11th Revised Edition (USALI) does not consider the possible alternative use of hotel assets during an international pandemic. To help guide hotels during this time, the USALI Global Finance Committee came together to collaborate and issue their recommendations for recording…

Apple iOS NFC Contactless Access Control: A Coronavirus Response

Written by: Nick Price The use of near field communication (NFC) for business applications has been on the rise, and as hotels adjust to incorporate contactless operations to reduce the spread of Covid-19, this might be a key solution to consider. Use of NFC is practicable for contactless payment at…

Letter from AHLA to HFTP Members on U.S. Lodging Industry

An important word from an HFTP Allied Partner The American Hotel & Lodging Association (AHLA) is the singular voice representing every segment of the hotel industry including chains, independent hotels, management companies, real estate investment trusts (REITs), bed and breakfasts, industry partners and more.  AHLA’s full focus during the COVID-19…

The Road to Peak Hotel Occupancy Rates Has Many Forks, Bends

Presented by: Jamie Lane, CBRE Hotel industries across the world have endured plummeting downturns in room occupancy and staffing, and the worst may not yet be in the rear-view mirror. As we take stock of our losses to date, it is clearly going to be a winding and uncertain road…