E20X Europe 2019 Award Winner Tackles Genuine Industry Problem and Solves It

AN INTERVIEW WITH HANNU VAHOKOSKI, HOTELWAY CEO Meet Sam. Sam is a bright, AI-based chat bot designed by Finnish hospitality startup company Hotelway. Hotelway provides professional management of customer engagement for hotels….

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A Review of Today’s Hotels of the Future

Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as…

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Internal Controls and the Important Roles They Play in Eradicating Fraud

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger Although I have been preoccupied with getting in the education sessions purely related to hospitality finance, technologies and hotel pre-opening,…

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Don’t Forget the Three P’s to a Successful Convention: Plan, Prepare and Promote

Written by: Bonnie Wise — Official HFTP® 2018 Guest Blogger HFTP 2018 Annual Convention week is here, and we are excited! Louisville, we will be there soon — all geared up and…

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Be Prepared: Have an Action Plan for Professional Development

Written by: Artak Gevorgian, CHAE, MBA — Official HFTP® 2018 Guest Blogger I am currently making my travel arrangements for Louisville, Kentucky next week, as are the rest of my fellow…

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Securing the Internet of Things (IoT)

With the technological advancements emerging in recent years, it seems like everything is interconnected. Individuals can change the temperature in their house, open curtains, turn on a light, unlock a…

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Club & Hotel Controllers Conference 2018: Count me in for 2019!

Written By: Laura Resco, official event guest blogger for the HFTP Club and Hotel Controllers Conference 2018 The Club & Hotel Controllers Conference was my first HFTP event, and I…

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Being a Service Critic is in my DNA

By Jennifer Jones, HITEC 2018 Guest Blogger Being in the hospitality industry, we are a little more critical than the rest of the population when we experience issues as a…

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The Importance of Academic Scholarships: Investing in Future Hospitality Leaders

Written By: Susan Savkov It is considered a commonly known reality that a college education can be a valuable gateway to a higher salary, an increased likelihood of employment, better job…

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The Tree-Hugging Concept: How it Relates to Trust and the Success of Your Club or Hotel

Written by: Monique MacKinnon Is it good to hug a tree? Yes! It has been proven that hugging a tree can benefit our mental and physical well-being. Since everything is…

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