The Future of F&B: Industry 4.0’s Impact in the Luxury Hotel Segment

Written by: Varun Khanna, research scholar In this blog, the HFTP Middle East Research Center examines the essence of Industry 4.0 and how it is expected to impact the food and beverage (F&B) sector, and also identifies potential barriers to the adoption…

Stay or Leave? Internship Stress and Coping Strategies in the Hotel Industry

Written by: Shan Shan Chien The hospitality industry has been regarded as the most challenging and stressful working environment compared to any other industry sector. As a former waitress in the banquet hall of a five-star hotel and a Michelin…

The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed,…

COVID Chronicles: Village Hotels’ Secret to Operational Flexibility and Efficiency

Village Hotels is a UK-based hotel group with 31 properties, known for integrating a high-tech approach into a seamless guest experience. This feature was originally published on the GX Spotlight website. We sat down (virtually, of course) with Jon Davis,…

GX Spotlight: How a Family-Owned and Operated Hotel Is Handling the Crisis

Hostellerie La Cheneaudière & Spa, known for their luxurious service, welcomes guests who come to enjoy their spa and wellness offerings and to simply get away from it all. This feature was originally published on the GX Spotlight website. The…

Innovation Is the Way Forward: Get Back to Business in a New Way

Now that the world is just days away from the official start of a new season, the hotel market is evaluating its post-summer state of affairs and trying to figure out how best to get back to business this fall….

No Need to Be Depressed: Uplifting Revenue Management Tips When Revenue Is Down

One whose title is “chief evangelist” is driven by his mission to deliver good news. And so it went with this week’s European HFTP Hangout presenter, IDeaS Chief Evangelist Klaus Kohlmayr. His aim is to bring hoteliers across the globe…

Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management dates to the arrival of the first online travel agencies…

Seven Things Travel and Tourism Companies Should Consider During the COVID-19 Crisis

Written by: Hadleigh Ford The unprecedented COVID-19 crisis has had a major impact on the travel and tourism industry, shutting down thousands of hotels, tourist destinations and flights around the world. Since travel and tourism are cash-heavy industries dependent on…

USALI Guidance: How to Record these Puzzling Covid-19 Scenarios

Currently, the Uniform System of Accounts for the Lodging Industry, 11th Revised Edition (USALI) does not consider the possible alternative use of hotel assets during an international pandemic. To help guide hotels during this time, the USALI Global Finance Committee…