Safety in Your Hotel is About Communication

Much has been said lately about hotel room security and the technology used to keep our guests safe and secure while under our care. The topic’s been on the news, posted online, argued about in court, and in at least…

My Trip to AHTEC 2.0@FHC China

This November, I had the honor to represent HFTP on my first official trip as HFTP president in Shanghai to attend and speak at AHTEC 2.0 @ FHC China. This was the second AHTEC (Asian Hospitality Technology Educational Conference), which was jointly…

A New Approach to Guest Room Noise

I do a lot of business travel, so I’m not surprised to see that noise regularly tops the list of guest complaints according to the J.D. Power North American Hotel Guest Satisfaction Index Study. Not even luxury properties are resistant…

[Automatic Minibars] Automatic Revenue

The latest generation of automatic minibar technology is simplifying hotel operations while improving guest satisfaction and enhancing the hotel’s bottom line For decades, the minibar has been a staple of hotel guestrooms, from mid-scale chain properties to luxurious independent resorts….

Would You Like The [Tech] Tour?

The HITEC show floor has so much to offer from point-of-sale systems to mobile applications and more from over 300 companies. Walking in the door, you HAVE to have a plan. Despite being given three days to explore the massive…

EHTEC@HOSPACE: Focusing on European Technology Issues

Modern hotel guests often expect the same comforts as home when they travel. And while the world continues to converge and hospitality technology becomes more accessible, there are still regions of the world that face technology challenges different than others….

The Millennial Generation and a New Type of Learning

For many of us, our education was transmission based and many schools still continue this type of education. The teacher passes on the information to the student. However, today the learning experience is radically changing as we know more about…

[Part 3] Three Ways to Encourage Eco-Friendly Behavior

Click here to read [Part 1] Energy Savings: Commodity Procurement Click here to read [Part 2] Energy Efficiency: Use Less According to a recent EnergyStar report, hotels in the United States spend close to $4 billion on energy each year–that’s…

Finding Your “Happily Ever After” at HITEC

With the HITEC exhibit hall opening today, here is a success story of how an attendees met and fell in love with an exhibitor at HITEC. Once Upon a Time On the eve of HITEC 2008, hotel franchisor Hospitality International…

Time to Get “Battle Ready”

PCI Compliance Boot Camp Comes to HITEC 2011 In the U.S. military, the concept of “boot camp” brings to mind very physical and vigorous training that transforms the average citizen into a fully developed soldier who is combat ready. For…