[Part 3] Three Ways to Encourage Eco-Friendly Behavior

Click here to read [Part 1] Energy Savings: Commodity Procurement Click here to read [Part 2] Energy Efficiency: Use Less According to a recent EnergyStar report, hotels in the United States spend close to $4 billion on energy each year–that’s $2,196 per available room annually. Given that energy costs will…

Finding Your “Happily Ever After” at HITEC

With the HITEC exhibit hall opening today, here is a success story of how an attendees met and fell in love with an exhibitor at HITEC. Once Upon a Time On the eve of HITEC 2008, hotel franchisor Hospitality International was in the market for a new central reservations system…

Time to Get “Battle Ready”

PCI Compliance Boot Camp Comes to HITEC 2011 In the U.S. military, the concept of “boot camp” brings to mind very physical and vigorous training that transforms the average citizen into a fully developed soldier who is combat ready. For the hospitality sector, there is a similar war happening: We…

Keeping Guests Safe: Hospitality, Political Unrest and Terrorism

Can we prepare without alienating our guests? Many solutions are already in place. Because of the recent proliferation of global terrorism and political unrest, hospitality industry visionaries are glad that they have already started integrating disaster planning into their operations. For those who haven’t already done so, well-conceived plans that…

FACT: Hotel Key Cards Don’t Carry Personal Information

Persistent Internet rumors that magnetic swipe cards carry personal information is one privacy concern that needs to be discarded As consumers interact and transact more frequently online, divulging personal and financial information is often done without much hesitation. Many trust security measures are in place, knowing that an operation’s reputation…

4 Things I Learned About Hotel Mobile Web Sites

Mobile marketing is a hot topic in the industry for HITEC 2011. Vikram Singh, founder of Evision Worldwide, presented an excellent webinar on Mobile Marketing for Hotels & Resorts in November that gave attendees valuable information on using mobile marketing to increase bookings using apps and hotel mobile web sites….

Ask the Experts: Jon Inge, CHTP, ISHC

A Consultant’s View of the Hospitality Technology Industry Jon Inge, CHTP, ISHC, is president of Jon Inge & Associates. He is a 2006 inductee into the HFTP International Hospitality Technology Hall of Fame and is a frequent contributor to trade publications like Hospitality Upgrade. What’s the best way to establish…

Interview With Frank Wolfe, CEO of HFTP

TRAVDEX Interview with Frank Wolfe, CE of Hospitality Financial & Technology Professionals.