Hunting for a Hotel PMS: Key Marketplace Characteristics and Evaluation Tactics

Written by: Tim Henthorn We all know what a property management system (PMS) is, but is it the same as it was five or 10 years ago when your property or corporate group implemented the solution you have now? Given…

That’s a Wrap: Awesome People, Fantastic Event and Amazing Technologies

Written by: Tim Henthorn, HITEC Dallas Guest Blogger What a show! Maybe the most dominant undercurrent was how much product innovation occurred during the height of the pandemic. One silver lining that many vendors on the exhibit floor described to…

Distressed Hotels Find New Ownership and Vision

Written by: Kristopher Swanson Opportunistic outlook The Covid-19 pandemic has had a significant impact on the financial wellbeing of hotels around the world, especially in regions that have experienced prolonged lockdowns and reduced travel. Real estate investment funds and managers,…

Destination, HITEC Dallas: Return to In-person Engagement, Education and Exhibits in 2021

HITEC®, the world’s largest hospitality technology conference and exhibition returns live this year in just three months. Join thousands of fellow hospitality professionals September 27-30, 2021 at the Kay Bailey Hutchison Convention Center in Dallas, Texas USA for four days…

Ready Player One: How Can Hoteliers Capitalize On eSports?

Written by: Anastasiia Petryshche Even though it was initially marketed as a new kind of massively multiplayer online game, the OASIS quickly evolved into a new way of life.” -Ernest Cline In his award-winning movie “Ready Player One,” Steven Spielberg…

How Has Technology Changed the Face of Marketing in Hospitality Amid Covid-19?

Written by: Varun Khanna, research scholar Over the past year and a half, hospitality marketing and management has witnessed tremendous growth in terms of research and development (Byrd, et.al, 2021). The Covid-19 pandemic has brought about much of this change, as it…

Ramping up Hotel Internal Controls Post-Pandemic

Written by: Neil Grammer, CPA With two major “black swan” events within 12 years of each other, we can learn from the 2008 financial crisis to help ensure internal controls and business processes are working properly as the hotel industry…

International Hospitality Operations Need Global Leaders: Research Highlights (Part 2)

In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA and Isidro Fierro set out to identify the elements and requirements of a global leader in today’s hospitality industry. They leveraged existing secondary data to highlight why global leaders are imperative for…

Post-Covid Sustainability: How Hotels Can Maximize Opportunity While Keeping Costs Down

Written by: Olivia Ruggles-Brise As the world emerges from the pandemic, there is an increasing amount of buzz about sustainability, particularly the climate crisis. Governments around the world are setting ambitious decarbonization targets in advance of the COP26 event in…

International Hospitality Operations Need Global Leaders: Research Highlights

Globalization has had a significant impact on the hospitality industry and requires thoughtful consideration from leaders of hospitality organizations who wish to expand their domestic operations into the international marketplace. In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA…