Questions You May Not Have Considered Regarding U.S. Families First Coronavirus Response Act

Moderated by: Clare Vazquez-Peace and Rachel Comella, CertiPay Am I allowed to ask about an employee’s symptoms or require a doctor’s note? These questions and many more were addressed during the HFTP Hangout that took place on Thursday, April 23,…

Technology in Hotels: Invest Where it Counts

Technology in Hotels: Invest Where it Counts

By Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Minwoo Lee, Ph.D., MBA, CHE, CHIA Want to give your guests the tech amenities they want? Put your money where your five-star reviews are. This study mines thousands of online reviews to…

Strategic Joint Venture: A New Strategy to Expand Footprints in China

Written By: Evita Ma Many surveys show that the mid- to high-end hotel market is booming in China. However, the corresponding services are still insufficient. To expand the footprints, the Hyatt Hotel Corporation and BTG Homeinns Hotels Group announced their…

How Hoteliers Can Streamline Labor Management throughout the 2019 Summer Season

Written by: Steve Pappas With the summer months in full swing, vacation season is booming — making it one of the busiest times of the year for the hospitality industry. And an influx in guests means a need for seasonal…

The Challenge for Hotels When It Comes to Securing Their Systems

In hotels, guests are a unique challenge to securing hotel systems. One of the first things a hotel guest does once they reach their hotel room is to check their Internet connection. According to studies conducted by Dr. Agnes DeFranco,…

Facts about Service Animals in the Hospitality Industry

Horses, and ducks and monkeys! Oh, my! We are approaching one of the craziest travel seasons of the year, and you could very well be sitting next to a miniature horse, duck or monkey if you are traveling on an…

Transforming Hospitality Technology Trends in China

Written By: Evita Ma It was a great honor to attend the China Hospitality Technology Alliance (CHTA) Global Annual Conference held in Lijiang, China, this November. The conference was held in such a beautiful, ancient town, and the opportunity to…

Recap of Digital Learning Day

On March 23, 2016, HFTP held its first Digital Learning Day which was open to any professional who was interested in expanding their knowledge of the industry. Digital Learning Day covered a range of topics including ethics, cyber security, physical…

Quick discussions. In-depth analysis. Whatever you’re looking for, you can find it here at HITEC.

While the Tech Talks I’ve attended the last few days here have allowed quick discussions on new hospitality topics, it’s the Super Sessions that have powered me up as the week has drawn on. These gatherings have given us a…

Understanding the Government’s New H-2B Seasonal Visa Regulations

2015 has been a hard year for seasonal businesses that rely on the H-2B visa. After three months of highs and lows where seasonal businesses saw the H-2B visa be the center of a federal lawsuit, have its processing temporarily suspended,…