Okay Google, Are Apps Dead? Alexa, Do Hotel Guests Want You?

By Amanda Belarmino Are apps dead? This was a question presented during a session on mobile applications at HITEC Toronto 2017. Between upgrades to phone operating systems and the rapid marketplace acceptance of voice operated technology, some in the press have declared that 2017 will be the end of apps…

What I Learned at HITEC Toronto

Written By: Ron Hardin Confession: I can not stop playing with the fidget spinner I picked up at the ALICE booth.  My wife, a well-known “anti-fidgeter” (ask my kids), rolled her eyes when she saw it come out of my HITEC Toronto swag bag. Correction: In my previous blog post (HITEC…

Dispatches from HFTP Global: CHTA Disruptive 2017 Innovation and Technology Expo

Written By: Evita Ma This is the second time I have attended a China Hospitality Technology Alliance (CHTA) event. Last month, I attended the CHTA Disruptive 2017 Innovation and Technology Expo from April 26-28, 2017 located at the Marriott QianJiang, HangZhou in Hangzhou, China. Featured exhibitors, impressive talks and discussions on heated…

Super Monday

HITEC Monday is the day of super sessions that last up to two and a half hours. Does anyone know how to condense four of these into my 500-word limit? The first session of the day was also my favorite, “Building a Better Hotel Infrastructure” led by Robin Koetje, Ken…

It’s All About the Guest

Hundreds of vendors are about to spend three days hawking their wares to thousands of attendees at HITEC. It’s a thrilling time for all the techies who attend. It’s like a toy show. All new bright shiny stuff to look at. This year, Tablets and clouds…… sounds like what doctors…

[Ask the Experts] Valyn Perini

As we lead up to HITEC 2012 in June, HFTP Connect will be talking to various hospitality professionals about hospitality technology through the Ask the Experts column. A Distribution Professional’s View on Hospitality Technology Valyn Perini is an experienced travel professional with more than 15 years in hospitality and travel…

[Automatic Minibars] Automatic Revenue

The latest generation of automatic minibar technology is simplifying hotel operations while improving guest satisfaction and enhancing the hotel’s bottom line For decades, the minibar has been a staple of hotel guestrooms, from mid-scale chain properties to luxurious independent resorts. But as minibars have proliferated in the industry, so too…