Get Back to Basics with Your Hotel’s Wi-Fi Network

Latest Research from the HFTP Research Centers | Blog written by: Bianca Lopez Here at the HFTP Research Centers, we are ringing in 2020 by addressing the elephant in the room: low-quality Wi-Fi and mobile connectivity is a pain point for many hotels. Issues are often reflected in poor online…

Cybersecurity Professionals, Education and Certifications

Whether it is an in-house employee or an outsourced vendor, cybersecurity professionals are a must for all organizations. According to a study by Trustwave, there is a skills shortage when it comes to information security professionals and 76 percent of information security professionals note that they are feeling pressure to…

Outsourcing Cybersecurity and Contracts

For many companies in the hospitality space running smaller operations, having a full-time IT person on staff may not be an option. Other companies may have an IT manager on staff, but outsource the cybersecurity responsibilities to a company that specifically focuses on the increasing dangers pertaining to cyber threats….

IT Measurements and the USALI 11th Edition

In January 2015, the USALI 11th edition became effective and a new schedule was born: Schedule 6 — Information and Telecommunications Systems. With the institution of a new schedule, many questions are asked, including: How was the transition to the new reporting structure? How many hotels are reporting with the new…

GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

Written by: Lucinda Hart, CAE, MBA and Carl Weldon, FIH, FHOSPA As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection Regulation (GDPR) compliance.  The HFTP Hospitality DPO/GDPR Task Force and…

How to Write a Good Job Description

Written by: Amanda Belarmino Remember when Rupert Holmes asked the famous musical question, “Do you like piña coladas, and getting caught in the rain?” The songwriter was trying to attract the right kind of person with the tone of their personal ad. The same idea holds true when you are writing…