How Do Hospitality CMOs and CTOs Work Together? Read the Research

Hospitality chief marketing officers (CMOs) and chief technology officers (CTOs) were brought together this past year by HFTP and HSMAI for two think tanks on the strategic integration of marketing and technology. By definition, a think tank is a group organized for interdisciplinary research with the objective of providing advice on a…

My Credit Card Did Not Think This Was Too Funny

Written by: Jennifer Jones — Official HITEC® Minneapolis 2019 Guest Blogger As a continuing trend at HITEC again this year, I find myself still infatuated with finding the most secure, well-integrated, user-friendly, aesthetically pleasing ability to chip credit cards with your PMS and POS. I know there are solutions out there —…

Business Continuity Plans: Enhance Cybersecurity in the Hospitality Industry

Written By: Evita Ma With countless cyberattacks occurring in recent years, cybersecurity has become an unseparated concern during daily operation. To protect the business from incident influence, a continuity plan that integrates cybersecurity must be designed and well-implemented for hotels, restaurants and clubs. A business continuity plan life cycle normally…