Are Loyalty Programs Too Rewarding?

Written by: Naftali Marlon Tanyongana Loyalty programs have become par for the course across industries — from retail to airline to hospitality — popularized by their ability to create a…

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We Leave a Lot Stronger, both Professionally and Personally

Written by: Bonnie Wise — Official HFTP® 2018 Guest Blogger The HFTP 2018 Annual Convention finished with a “grand finale” on Friday night, and what a remarkable event — delicious food and…

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