Set Your Professional Goals for 2021: Learn, Engage and Become a Leader
Written by: Mark Pate Sr., CHAE, CHTP, MBA Okay – raise your hand if there were times in this last year you had had enough or hit a challenge that you knew was impossible to overcome – Believe me, my hand is up and waving. But we faced and overcame those…
China Releases New Standards to Rate Quality of Hotel Online Services
Research from the HFTP Asia Research Center | Written by: Evita Ma On January 10, China released the new standards of Hotel Online Service Quality Evaluation and Classification (China Daily, 2020). This is the first domestic standard for evaluating and rating the quality of hotel online services in the nation. The new…