Letter from the HFTP Global President: A Look at the Past Six Months

Written by: Michael Levie, CHTP Dear HFTP colleagues, In just a few short months, our world has changed from a strong and steady economy, solid revenues and overall happiness to great concerns for our health and well-being, a deep recession and overall nervousness. Most of us were first in disbelief…

Selecting the Right Industry Standards for Your Property

This is not the first time that the hospitality industry has had to respond to major changes. Currently the managing director at Heyward Hospitality, Michael Heyward‘s background in revenue management dates to the arrival of the first online travel agencies (OTAs), which forever changed the way that booking and distribution…

Retirement Planning During Covid-19: What Has Changed with the U.S. CARES Act

The economic decline and market volatility resulting from the Covid-19 pandemic has created anxiety around retirement planning and financial security in the United States. In response, the 2020 Coronavirus Aid, Relief and Economic Security Act (more popularly known as “the CARES Act”) brought immediate changes and relief to 401(k) retirement…

Create a Culture of Agility, Place These Five Tech Bets

Phil Le-Brun, director, enterprise strategy at Amazon Web Services, says there is one word that is mentioned, on average, every six minutes during executive meetings: agility. How can you do more, and faster, with less? Agile companies have a few things in common: they have a clear vision or mission…

Exploring Solutions in the #HITEC Exhibit Hall

Written by: Jennifer Jones — Official HITEC® Minneapolis 2019 Guest Blogger As HITEC is now behind us and I unpacked all of the vendor swag and business cards, I wanted to share a recap of a few things that stood out to me at the show —including a vendor attending HITEC for…

The Connection of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger You can have the greatest ideas, methods and talent — but if your event (from organizers to exhibitors) cannot deliver a quality guest experience, people will not come back. More than 6,000 people attended HITEC Minneapolis. Superior event arrangements can…

#HITEC: Memories from Minneapolis

Written by: Claire Kenney — Official HITEC® Minneapolis 2019 Guest Blogger It has been nearly a week since the hospitality community gathered in Minneapolis for HITEC 2019. The HITEC team presented a packed conference filled with versatile occasions to connect. Returning to my office in Chicago this week, I reflected on all…

Three Ways #HITEC Impacts Hospitality Careers

Written by: Claire Kenney — Official HITEC® Minneapolis 2019 Guest Blogger HITEC offers diverse opportunities for those in the hospitality industry. Here’s what you can gain from HITEC this year… and for years to come! #1: HITEC is a place for ongoing learning. Each year, HITEC provides a variety of educational opportunities….

Food for Thought at #HITEC: Is AI like Kale?

Written by: Jennifer Jones — Official HITEC® Minneapolis 2019 Guest Blogger The big buzz word this year at HITEC is all about AI. It is the latest trend in the hospitality tech stack and as you walk the aisles on the show floor, you’re bound to find multiple providers who offer some…

The Guest Experience and the Power of #HITEC

Written by: Artak Gevorgian, CHAE, MBA — Official HITEC® Minneapolis 2019 Guest Blogger HITEC is very similar to the hotel experience — it is all about how it makes guests feel. So, what do moods and excitement have to do with attending HITEC? I think a majority of HITEC attendees and exhibitors will…