An Interview Between HFTP CEO Frank Wolfe and ChatGPT
By: Frank Wolfe, CAE, FIH | HFTP CEO ChatGPT has been dominating the news since (he? she? it?) was revealed to the world in late 2022 as the latest in AI-driven, natural language processing technology. Is this new chatbot launched…
All About Chatbots: The Hotel Industry Can Thrive Through Automation
Written by: Tyler Boykin The hotel industry is facing a perfect storm. Post-pandemic travel has resumed, but hotels must grapple with a labor shortage and wage inflation. The U.S. Travel Association recently reported that travel spending in April 2022 had…