Tech Trends of 2020: Where Innovation Lies

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone for the way we do business and a key driver for the guest experience, we have all become relatively familiar with tech terms like these — but do we truly understand what…

HITEC Europe Returns to Stunning Mallorca, Spain in April 2020

It is officially December — and while many are dreaming of a white Christmas, HFTP also dreams of an iridescent spring, when HITEC Europe 2020 returns to Palma, Mallorca, Spain. Azure waters. Limestone mountains. Historic villages. These are just a few choice phrases to describe…

E20X Europe 2019 Award Winner Tackles Genuine Industry Problem and Solves It

AN INTERVIEW WITH HANNU VAHOKOSKI, HOTELWAY CEO Meet Sam. Sam is a bright, AI-based chat bot designed by Finnish hospitality startup company Hotelway. Hotelway provides professional management of customer engagement for hotels. What can Sam do? In addition to answering general questions and providing automated customer service,…

Mallorca, Spain Was Exemplary Host for International Conference, HITEC Europe 2019

AN INTERVIEW WITH THE HITEC® EUROPE ADVISORY COUNCIL CHAIR Hundreds of hospitality professionals from all across Europe and beyond convened in the beautiful Spanish island city of Palma, Mallorca, Spain for HITEC Europe 2019. Produced by HFTP, HITEC Europe 2019 was an overwhelming success. It…

Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The modern traveler has come to expect a certain level of personalization that saves them both…

Destination Unknowable — The Next Five Years of Business and Technology Disruptions

A highlight to HITEC® Europe‘s 2019 education program is the forward-looking keynote presentation by award-winning futurist Rohit Talwar. Talwar is an entrepreneur and specialist advisor on business transformation, disruptive strategies and radical innovation. Profiled as one the top 10 global future thinkers by the Independent newspaper, his controversial…

Destination HITEC: All about Mallorca, the Picture-Perfect Locale of HITEC Europe 2019

Azure waters. Limestone mountains. Historic villages. These are just a few choice phrases to describe the location of HITEC® Europe 2019 — where business and leisure will collide in the best possible way for hospitality finance and technology professionals this spring. In just a few short months,…