Anticipating Guests’ Needs Using 3-D Location Technology

Written by: Manlio Allegra  Like many industries upended by new technologies in recent years, the hotel industry is feeling the pain of house-sharing websites, with the largest threat coming from…

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The Possibilities of Mobile Apps

A study found that Americans check their phone on average once every 12 minutes. That number may not be accurate for everyone, but you have to admit that the separation anxiety…

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Okay Google, Are Apps Dead? Alexa, Do Hotel Guests Want You?

By Amanda Belarmino Are apps dead? This was a question presented during a session on mobile applications at HITEC Toronto 2017. Between upgrades to phone operating systems and the rapid…

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Getting Organized for HITEC Toronto

Written By: Jennifer Jones I have attended HITEC now for several years, as both an exhibitor and an attendee. Regardless of my role there, I have learned one valuable lesson:…

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Revenue Management Meets Big Data at HITEC New Orleans

Written By: Katerina Berezina, Ph.D., CHTP, CRME HFTP and HITEC are known not only for the world’s largest hospitality technology show, but also for the cutting-edge education and professional development….

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Tuning In to Station HITEC

Written By: James Lingle I love HITEC® — I have been to more HITEC’s than I can remember (though not nearly as many as some others!). It seems like I should be…

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The Fifth Season of the Year – HITEC

Written By: Katerina Berezina, Ph.D., CHTP, CRME Many of us grew up learning about and experiencing the four seasons of the year: spring, summer, fall and winter. I was never…

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Quite Interesting So Far

It is really exciting to be in Los Angeles for this year’s HITEC and so far so good. Monday evening’s opening party at the Belasco Theater was quite sensational. Good…

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HITEC 41: Mobile and Real-Time Data

It’s taken a few days for it all to sink in. I left HITEC sensing mobile and the resulting real-time communication was a dominant theme this year and the future…

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Employees Untethered

This is the year of the tablet. Try and find a vendor, that doesn’t have a tablet as part of their product. In two years we will have forgotten that…

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