A Millennial’s Journey to Professional Certification

Insights from: Andrew Buwalda, CHAE Millennials, and young professionals in general, are often challenged in the job market — by roles that require x years of experience. Professional certifications are a great way to build up one’s professional skills and resume while continuing to acquire that industry experience that employers…

Join HFTP Global’s LinkedIn Group to Continue the Conversation Online

When you are an HFTP member, you instantly become part of a global network that includes thousands of your fellow hospitality financial and technology professionals. Do you want to know how other people in the industry are doing things? Do you have a question that would best be answered by…

China Releases New Standards to Rate Quality of Hotel Online Services

Research from the HFTP Asia Research Center | Written by: Evita Ma On January 10, China released the new standards of Hotel Online Service Quality Evaluation and Classification (China Daily, 2020). This is the first domestic standard for evaluating and rating the quality of hotel online services in the nation. The new…

Technology in Hotels: Invest Where it Counts

Technology in Hotels: Invest Where it Counts

By Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Minwoo Lee, Ph.D., MBA, CHE, CHIA Want to give your guests the tech amenities they want? Put your money where your five-star reviews are. This study mines thousands of online reviews to provide hoteliers with data-driven strategies to maximize payoff on IT…

Bid for Good in the HFTP Foundation Silent Auction

Stumped on gift ideas for this holiday season? Look no further: From now until October 25, the online HFTP Foundation Silent Auction has a spectacular assortment of coveted items waiting to be claimed — from stunning jewelry pieces to hotel stays around the world. Proceeds will benefit the HFTP Foundation, which serves to…

Exercise Personal Data Security: Tips to Protect Yourself both Online and Off

Tell me if this ever happened to you. You are online searching for someone’s name because you want to make a professional connection and end up finding their home address and phone number on a somewhat suspicious website. Now, imagine if that is your information up there. It seems that…

Community@HFTP: Ask Questions, Get Answers & Virtually Connect with Colleagues Worldwide

Written By: Susan Savkov Attention, HFTP members: If you have not yet visited Community@HFTP, you are missing out on a valuable opportunity to instantly connect, discuss and share with other hospitality professionals who are HFTP members in a structured online forum. Once you become an HFTP member, you automatically become…