Travel Boomed in the Summer of 2022: What About Fraud?
In 2021, travel revenue was low — less than half of pre-Covid levels. But a wave of “revenge travel” in 2022 turned the tide, with customers determined to make up for lost time. Almost 70 percent of U.S. travelers said…
Join Your Fellow Hospitality Professionals Online in New HFTP Community Groups
By: Mark Pate Sr., CHAE, CHTP, MBA, HFTP Global President Are you looking for that next role to take your career upwards where you want it to go – or perhaps seeking to fill a crucial role at your company…
A Millennial’s Journey to Professional Certification
Insights from: Andrew Buwalda, CHAE Millennials, and young professionals in general, are often challenged in the job market — by roles that require x years of experience. Professional certifications are a great way to build up one’s professional skills and…
Join HFTP Global’s LinkedIn Group to Continue the Conversation Online
When you are an HFTP member, you instantly become part of a global network that includes thousands of your fellow hospitality financial and technology professionals. Do you want to know how other people in the industry are doing things? Do…
China Releases New Standards to Rate Quality of Hotel Online Services
Research from the HFTP Asia Research Center | Written by: Evita Ma On January 10, China released the new standards of Hotel Online Service Quality Evaluation and Classification (China Daily, 2020). This is the first domestic standard for evaluating and rating the…
Technology in Hotels: Invest Where it Counts
By Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Minwoo Lee, Ph.D., MBA, CHE, CHIA Want to give your guests the tech amenities they want? Put your money where your five-star reviews are. This study mines thousands of online reviews to…
Bid for Good in the HFTP Foundation Silent Auction
Stumped on gift ideas for this holiday season? Look no further: From now until October 25, the online HFTP Foundation Silent Auction has a spectacular assortment of coveted items waiting to be claimed — from stunning jewelry pieces to hotel stays around…
Exercise Personal Data Security: Tips to Protect Yourself both Online and Off
Tell me if this ever happened to you. You are online searching for someone’s name because you want to make a professional connection and end up finding their home address and phone number on a somewhat suspicious website. Now, imagine…
Community@HFTP: Ask Questions, Get Answers & Virtually Connect with Colleagues Worldwide
Written By: Susan Savkov Attention, HFTP members: If you have not yet visited Community@HFTP, you are missing out on a valuable opportunity to instantly connect, discuss and share with other hospitality professionals who are HFTP members in a structured online…
Introducing “Your HFTP”: An Updated Online Interface for HFTP Members
Written By: Susan Savkov HFTP is excited to announce the newly updated “Your HFTP” online account portal. “Your HFTP” allows you to successfully manage your HFTP membership online. This refreshed online interface looks and feels just like the HFTP website…