From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams
Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…
Ramping up Hotel Internal Controls Post-Pandemic
Written by: Neil Grammer, CPA With two major “black swan” events within 12 years of each other, we can learn from the 2008 financial crisis to help ensure internal controls and business processes are working properly as the hotel industry…
International Hospitality Operations Need Global Leaders: Research Highlights (Part 2)
In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA and Isidro Fierro set out to identify the elements and requirements of a global leader in today’s hospitality industry. They leveraged existing secondary data to highlight why global leaders are imperative for…
International Hospitality Operations Need Global Leaders: Research Highlights
Globalization has had a significant impact on the hospitality industry and requires thoughtful consideration from leaders of hospitality organizations who wish to expand their domestic operations into the international marketplace. In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA…
COVID-19’s Potential Lasting Impact On Fixed vs. Variable Hotel Expense Ratios
Written by: Mark VanStekelenburg, Kannan Sankaran, Andy Hartley and Vanessa Gonzalez of CBRE As a result of COVID-19, hotel operators have been forced to make tough decisions, including the most basic one on whether to keep the lights on. Many…
Private Clubs and Moving Past COVID-19: Re-opening Considerations
Written by: Amber Stone, CPA Over the last month, clubs have been consumed with loan and grant applications, worst-case budgeting scenarios and trying to follow the daily legislative updates. As clubs settle into their new “normal,” they are left with…
First HFTP Europe Hangout Discussed Hotel Pandemic Response on Global Scale
Presented by: Michael Levie, CHTP, citizenM Hotels For the first HFTP Europe Hangout, live on Zoom, the featured speaker was HFTP Global President Michael Levie, CHTP. As COO of citzenM, an international hotel company, he was particularly suited to speak…
A Review of Today’s Hotels of the Future
Written By: Evita Ma These days, technology is transforming the customer experience at an alarming rate. Many hoteliers wonder what the future hotel will look like. Flyzoo Hotel, regarded as Alibaba Group’s first future hotel, was opened in mid-December 2018….