Getting Value from Cloud Services in Today’s Environment

The first European HFTP Hangout in June was a masterclass on hospitality business software-as-a-service (SaaS) costs and cloud services optimization. It was presented by Carson Booth, CHTP, HFTP Global director and former CEO of SnapShot GmbH. Cloud services optimization really refers to trading services and costs. While you have the…

Revenue Optimization: Driving the Bottom Line

By Sherry Marek In today’s competitive world, a great management team focuses on optimizing revenue in every department — including rooms, spa, ski, golf, ticketing, food and beverage, and retail. Where is the additional revenue going to come from? You need to track the success of upselling, promotions, cover charges and…