Research Finds Property Management Systems Remain Most Important Hotel Technology in 2021

Written by: Josiah Mackenzie Since its first introduction in the late 1980s, the property management system (PMS) has played an increasingly central role in the operations of a hotel since then. We have seen a proliferation of innovation in hotel…

GX Spotlight: These Hotels Excel at Guest Experience with Technology, Service and Data-driven Decisions

GX Spotlight began with the mission to showcase inspiring hotels that are dedicated to creating unique guest experiences. The first six months of the GX Spotlight experience showcased the ways in which various hotels have leveraged technology to achieve operational…