Ask the Expert: Impacts of Hurricane Ian on Property Insurance Renewals for Hotels and Clubs
Written by: Joel Brand With all the news surrounding inflation in the United States, consumer and business costs (as in all the costs of doing business such as taxes, wages and supplies) have increased in 2022. What else do clubs…
Will Guests Say “I Do” Again? Survey of Tech’s Impact on Guest Satisfaction
By: Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Minwoo Lee, Ph.D., MBA, CHE, CHIA This is a recap of a recent survey that examines the use of technology by hotel guests and how it impacts their overall stay satisfaction…
The Impact of Covid-19 on the Insurance Industry: Are You Covered?
This week, the general industry HFTP Hangout took a close look at the state of the U.S. insurance industry and how coverage operates in a pandemic. With nearly all hospitality businesses going on lock-down for several weeks or months and…