Robotics in Hospitality: Are We Asking The Right Questions?

Written By: Katerina Berezina, Ph.D., CHTP, CRME Even though robotic technologies have recently made their way into the hospitality industry, we can already see robots working at the front desk, concierge, housekeeping, restaurants and bars. Robots employed by the hospitality industry come in different shapes and forms. For example, HITEC…