The Role of Technology in Cleaning and Sanitizing in the Era of the New Normal

Written by: Nutthaphat Poolworaluk The need to be reassured that your night’s stay is cleaner than ever has never been this critical before in the hospitality industry. With the ongoing Covid-19 pandemic, heightened measures for cleaning and sanitization need to be imposed, as the safety of both the guests and staff remains paramount in this…

Robotics in Hospitality: Are We Asking The Right Questions?

Written By: Katerina Berezina, Ph.D., CHTP, CRME Even though robotic technologies have recently made their way into the hospitality industry, we can already see robots working at the front desk, concierge, housekeeping, restaurants and bars. Robots employed by the hospitality industry come in different shapes and forms. For example, HITEC…