To Chip or Not to Chip? (Insights from a HITEC Orlando Guest Blogger)

Written by: Jennifer Jones Last year at HITEC Dallas 2021, I blogged about the infamous chip shortage that caused headaches all over our industry in regards to procuring a lot of the necessary electronics hotels depend on. This year, I…

HFTP Club Members Can Now Access “Comprehensive Practices in Club Cybersecurity” Resource

Now is the time to proactively protect your club’s cybersecurity. To assist club members design an effective strategy, HFTP partnered with the National Club Association (NCA) to develop a detailed report on data and network security. Just released, “Comprehensive Practices…

Credit Card Processing During Challenging Times

Written by: Juli Barter As the world continues to navigate the COVID-19 pandemic, the hotel industry continues to feel its effects. Hospitality payments provider POST Integrations has provided the following credit card acceptance best practices to help guide you and…

Effectively Managing Fraud in Loyalty Programs: Part Two

Written by: Bill Byrne, CPA, CIA, CISA This blog post is part two of a two-part series on loyalty program fraud. Part one on HFTP Connect covered loyalty program fraud committed by customers and insiders. Cyber Fraud The final of the…

The Threat of IoT Spies: Real or Imagined?

Written by: Sam Chester What is considered to be the first-ever “smart” device (a toaster that could be turned on and off via the Internet) was invented nearly 30 years ago in 1990. By 2008, the number of smart devices…

The Right to Privacy and How to Protect It

Written by: Paul West From Blockchain and distributed ledger technologies to prioritizing data protection, privacy and security — each of my sessions taking place at the HFTP 2019 Annual Convention this October will present the opportunity to get a straight…

Personalizing the Guest Experience While Protecting their Privacy — A HITEC Europe Preview

As competition intensifies and technology evolves, the hospitality industry must rise to meet the latest expectations of all traveling demographics — and that now includes a customized guest experience. The modern traveler has come to expect a certain level of…

A Series of Must-Read Articles on Cybersecurity Produced by the HFTP Research Centers

Data security remains a pressing concern and top priority for the hospitality industry. The HFTP Research Centers are dedicated to producing findings that can significantly aid hospitality businesses in their efforts to protect their guests’ privacy and personal information against…

Outsourcing Cybersecurity and Contracts

For many companies in the hospitality space running smaller operations, having a full-time IT person on staff may not be an option. Other companies may have an IT manager on staff, but outsource the cybersecurity responsibilities to a company that…

GDPR in Hospitality: Vendor Compliance Query Template Available to Industry

Written by: Lucinda Hart, CAE, MBA and Carl Weldon, FIH, FHOSPA As a professional association, Hospitality Financial and Technology Professionals (HFTP®) created a group of hospitality industry experts to develop hospitality-specific guidelines to assist with preparation for General Data Protection…