Efficiency, Profitability, Security: Look to the Cloud

Cloud computing, which has upended business models from music to movies to medicine, has now reached the hospitality industry in the form of hosted property management systems. These new cloud-based systems eliminate the need to purchase expensive hardware (including servers, networking equipment and data backups) and allow owners and managers…

[Ask the Experts] HITEC 2013 Keynote: David Wolman

As we lead up to HITEC 2013 in June, HFTP Connect will be talking to our keynote speakers about their expertise and how it relates to thehospitality industry through the Ask the Experts column. An Expert View on the Monetary Revolution David Wolman is a contributing editor at Wired. He has…

Safety in Your Hotel is About Communication

Much has been said lately about hotel room security and the technology used to keep our guests safe and secure while under our care. The topic’s been on the news, posted online, argued about in court, and in at least one case, has the potential to become a national security…

[Ask the Experts] HITEC 2013 Opening Keynote: Theresa Payton

As we lead up to HITEC 2013 in June, HFTP Connect will be talking to our keynote speakers about their expertise and how it relates to the hospitality industry through the Ask the Experts column. An Expert View on Cybersecurity and the Hospitality Industry Theresa Payton is one of America’s most…

Follow These Hotel Safety Tips and Enjoy Your Stay

In light of a recent article published by Forbes demonstrating a vulnerability with hotel keycard locks, it is good to remember that there are some basic precautions travelers should take to remain secure in their surroundings. In general, hotels are very safe. But, travelers have to remember that hotels also include…

Life in the New Social Media Age

Is Disconnecting the Only Way to Stay Secure in the Social Media Age? I came to HITEC 2012 as a guest blogger. So, it’s a bit ironic that I’ve experienced technical difficulties tweeting and blogging about technology the last couple days. But after hearing Tuesday’s keynote address on hacking in…

7 Guidelines for Choosing a PCI Forensic Investigator

This is an excerpt of an article that was originally printed in the April/May issue of the Bottomline. It is part of a PCI Compliance series that is leading up to HITEC 2012. The hospitality industry has been targeted by cyber criminals seeking to steal credit card information for years…

Hotel Managers Must Take Action on Hotel Credit Card Security

HFTP, the American Hotel & Lodging Association (AH&LA) and Hospitality Technology Next Generation (HTNG), issued a joint statement on actions hotel managers should take on hotel credit card security.  The statement indicates three actions that hotel managers, along with IT and finance staff, should take immediately in order to minimize…

PCI Compliance: Myths and Rumors

In January, I held a sold-out HFTP webinar on PCI compliance. Along with the “12 Commandments” of PCI compliance, I discussed myths and rumors about compliance, which I wanted to briefly share. Myth #1 : If a PMS or POS masks (hides) all but the last four digits of a…