All About Engagement and Increasing Productivity in the Workplace (A Preview)
As the hospitality industry ramps back up to pre-pandemic levels, the industry has struggled to follow-suit with reliable and sufficient staffing. The key is to nurture a mutually beneficial relationship with your employees and establish a rewarding workplace. Two sessions…
Four Major Mistakes Hospitality Technology Companies Consistently Make
Written by: Ira Vouk Our industry is at a pivotal moment as the pandemic accelerated the adoption of digital technologies. As those adoption rates are steadily climbing, more companies seek to scale their software and hardware product offerings in the…
Destination Club Summit 2022: See You in San Antonio for Advanced Club Strategies in March
The HFTP Club Advisory Council has been hard at work for the past few months on the HFTP 2022 Club Summit — planning a comprehensive educational agenda packed with the latest trends and information for clubs at a time when…
Budgeting for 2021: What Is the New Target?
Written by: Arlene Ramirez, MBA, CHAE, CHE, CHIA “To be sure of hitting the target, shoot first, and call whatever you hit the target.” Ashleigh Brilliant Since March of this year, the hospitality industry has been trying to figure out…
The Perfect Pitch: Strategies for Selling Your Product to an Audience
If you are a fledgling hospitality startup with a promising product that you want to pitch to potential investors or clients, the second presentation in a special “Hackathon Week” series was designed for you. This session featured three hospitality industry experts in sales and marketing who…
Technology in Hotels: Invest Where it Counts
By Agnes DeFranco, Ed.D., CHAE, CHE, CHIA, CAHTA and Minwoo Lee, Ph.D., MBA, CHE, CHIA Want to give your guests the tech amenities they want? Put your money where your five-star reviews are. This study mines thousands of online reviews to…