What Happened at Club Forum: Unpacking the Greatest Challenges for Clubs in 2020

This year, the HFTP Club Forum served as an invaluable opportunity for clubs across the United States to virtually come together and discuss the challenges that have unfolded throughout the course of this year, how they are planning ahead for 2021, and what they think the future will look like for this segment of…

GX Spotlights Mandarin Oriental’s COVID-19 Strategy: Agile and Prepared in Uncertain Times

By: Anja Luthje When we closed some Mandarin Oriental hotels in response to COVID-19, the management team created a task force including myself as Group Director of Rooms and Quality and eleven hotel managers. The objective was to figure out how we would reopen, what would be different, and what…

All About Cloud: Insights from a Cloud Strategist

When it comes to all things cloud (What exactly is cloud, anyway? Where does it exist? Why should it matter to me and my business?), it is often best to defer to the expertise of an enterprise cloud strategist like Jeremy Ward, co-host of the new Cloudbusting podcast. Ward is an IT leader…

Strategic Joint Venture: A New Strategy to Expand Footprints in China

Written By: Evita Ma Many surveys show that the mid- to high-end hotel market is booming in China. However, the corresponding services are still insufficient. To expand the footprints, the Hyatt Hotel Corporation and BTG Homeinns Hotels Group announced their intent to establish a joint venture in February of this…

The Blue Ocean Shift: Unique Strategies Presented at the Executive Vendor Summit

Think about the moment when you first enter your hotel room. Look around: Does the room tell you anything unique about the hotel where you are staying? Or, is it all beige walls and double beds with white covers — and you have to walk back outside and look at…

Destination Unknowable — The Next Five Years of Business and Technology Disruptions

A highlight to HITEC® Europe‘s 2019 education program is the forward-looking keynote presentation by award-winning futurist Rohit Talwar. Talwar is an entrepreneur and specialist advisor on business transformation, disruptive strategies and radical innovation. Profiled as one the top 10 global future thinkers by the Independent newspaper, his controversial and inspiring keynote speeches enable…

New Leadership Strategy Summit Plans for HFTP’s Future

  Like any organization aiming to maintain a successful position, HFTP leaders are continually looking at ways to maintain importance in the hospitality finance and technology industry. This last week in Irving, Texas approximately 50 leaders gathered for an intense strategy meeting to brainstorm over five mega questions that will…

Disptaches from HFTP Global – Leadership Strategy Summit

  What happens when 50 passionate HFTP leaders get in a room to discuss HFTP’s future? You get a lot of opinions, a lot of discussion and a lot of direction. Led by Cindy Estis Green, HFTP held the Leadership Strategy Summit in Dallas last week to discuss the mega issues…