Total Revenue Management and the Mi$$ed Opportunities
Written by: Katerina Papadima Total revenue management is not a new concept, but it is one that hoteliers will embrace more for the years to come. To implement it, though, we first need to define it. What is total revenue…
International Hospitality Operations Need Global Leaders: Research Highlights (Part 2)
In recent research, Dr. Paul Willie, DBA, MBA, CHAE+, CHTP, CMA and Isidro Fierro set out to identify the elements and requirements of a global leader in today’s hospitality industry. They leveraged existing secondary data to highlight why global leaders are imperative for…
What Happened at Club Forum: Unpacking the Greatest Challenges for Clubs in 2020
This year, the HFTP Club Forum served as an invaluable opportunity for clubs across the United States to virtually come together and discuss the challenges that have unfolded throughout the course of this year, how they are planning ahead for 2021, and what they…
GX Spotlights Mandarin Oriental’s COVID-19 Strategy: Agile and Prepared in Uncertain Times
By: Anja Luthje When we closed some Mandarin Oriental hotels in response to COVID-19, the management team created a task force including myself as Group Director of Rooms and Quality and eleven hotel managers. The objective was to figure out…
All About Cloud: Insights from a Cloud Strategist
When it comes to all things cloud (What exactly is cloud, anyway? Where does it exist? Why should it matter to me and my business?), it is often best to defer to the expertise of an enterprise cloud strategist like Jeremy…
Strategic Joint Venture: A New Strategy to Expand Footprints in China
Written By: Evita Ma Many surveys show that the mid- to high-end hotel market is booming in China. However, the corresponding services are still insufficient. To expand the footprints, the Hyatt Hotel Corporation and BTG Homeinns Hotels Group announced their…
The Blue Ocean Shift: Unique Strategies Presented at the Executive Vendor Summit
Think about the moment when you first enter your hotel room. Look around: Does the room tell you anything unique about the hotel where you are staying? Or, is it all beige walls and double beds with white covers —…
Destination Unknowable — The Next Five Years of Business and Technology Disruptions
A highlight to HITEC® Europe‘s 2019 education program is the forward-looking keynote presentation by award-winning futurist Rohit Talwar. Talwar is an entrepreneur and specialist advisor on business transformation, disruptive strategies and radical innovation. Profiled as one the top 10 global future…
New Leadership Strategy Summit Plans for HFTP’s Future
Like any organization aiming to maintain a successful position, HFTP leaders are continually looking at ways to maintain importance in the hospitality finance and technology industry. This last week in Irving, Texas approximately 50 leaders gathered for an intense…
Disptaches from HFTP Global – Leadership Strategy Summit
What happens when 50 passionate HFTP leaders get in a room to discuss HFTP’s future? You get a lot of opinions, a lot of discussion and a lot of direction. Led by Cindy Estis Green, HFTP held the Leadership Strategy…