
Can Proptech Solve the Asset-heavy/ Asset-light Dilemma?
Written by: Victoria Loing In a globalized world and very competitive setting, hotels are fighting to remain leaders in their market. Which brand to develop? How to retain customers? Which innovative technology to implement? Which business model strategy to follow?…

HITEC Orlando 2022: The Student Volunteer Experience, Part Two
Written by: Fernando Sarmiento The Face of an Organization: Last week I got the chance and privilege to represent the University of Houston Conrad N. Hilton College for Global Hospitality Leadership as one of 18 student volunteers for HITEC 2022…

HITEC Orlando 2022: Students Share Their Volunteer Experience, Part One
Written by: Jatin Khemlani This was my first experience at HITEC as a student volunteer and what an amazing week I had in Orlando. 2022 marked the 50th year anniversary of HITEC, an event where partners in the finance and…

The Ghost Kitchen Has Risen: How Do You Feel?
Written by: Ruogu Wang Have you ever ordered food delivery from a new restaurant that was so delicious, it made you want to go there to dine in? Sadly, these days that might be impossible — because that restaurant may…

Monkeys and Marriott: Uses of NFTs in the Hospitality Industry
Written by: Shubham Khemka Imagine you had an online avatar — a “mini-me” version of you, an identity card that includes your face (albeit in animated form) and a unique code. Instead of presenting your real ID card every time,…

Choosing Your Zoom Backdrop: Where Will You Work from Today?
Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams
Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Read Between the (Wine) Lines
Written by: Joanne Sieljes During the last decade, wine has become increasingly popular in the United States. Online wine retailers have made drinking wine become more accessible and affordable regardless of where consumers reside. Additionally, wine makers in the United…

Distressed Hotels Find New Ownership and Vision
Written by: Kristopher Swanson Opportunistic outlook The Covid-19 pandemic has had a significant impact on the financial wellbeing of hotels around the world, especially in regions that have experienced prolonged lockdowns and reduced travel. Real estate investment funds and managers,…

Ready Player One: How Can Hoteliers Capitalize On eSports?
Written by: Anastasiia Petryshche Even though it was initially marketed as a new kind of massively multiplayer online game, the OASIS quickly evolved into a new way of life.” -Ernest Cline In his award-winning movie “Ready Player One,” Steven Spielberg…