COVID Chronicles: Village Hotels’ Secret to Operational Flexibility and Efficiency

Village Hotels is a UK-based hotel group with 31 properties, known for integrating a high-tech approach into a seamless guest experience. This feature was originally published on the GX Spotlight website. We sat down (virtually, of course) with Jon Davis,…

Discussion of Hospitality Technology Across the Atlantic

By: Carl Weldon, HFTP COO Europe  Cyber HITEC featured a new virtual session this year that built a bridge across the Atlantic Ocean and brought together two regions separated by a common language. This engaging session was called the “HFTP…

The Usefulness of Current AI Systems for Food Waste Management

Written by: Varun Khanna, research scholar With the remarkable growth of the food and beverage industry, the issue of food waste management seems to be increasing. It has been identified that in the United States alone more than 86 billion…

Technology Brings Hospitality Necessary Agility

Written by: Claire Kenney, Cyber HITEC Guest Blogger Reinvent. Reimagine. Rethink. Reorganize. Rearchitect. Realign. Reinvest. These words resonate with the contemporary hospitality industry. They are a roadmap for hotel agility. As such, they are a roadmap for hotel success. Adopting…

GX Spotlight: How a Family-Owned and Operated Hotel Is Handling the Crisis

Hostellerie La Cheneaudière & Spa, known for their luxurious service, welcomes guests who come to enjoy their spa and wellness offerings and to simply get away from it all. This feature was originally published on the GX Spotlight website. The…

Two 2020 Mindset Shifts You Need to Adopt

Written by: Katie Paolino, CHAE | Cyber HITEC Guest Blogger Guest blogger Katie Paolino, CHAE shares her experiences navigating Cyber HITEC’s first-ever virtual exhibit hall and what she learned when she attended “Smaller Staff, Same Service: 5 Creative Ways to Use Technology…

What Happened at Club Forum: Unpacking the Greatest Challenges for Clubs in 2020

This year, the HFTP Club Forum served as an invaluable opportunity for clubs across the United States to virtually come together and discuss the challenges that have unfolded throughout the course of this year, how they are planning ahead for 2021, and what they…

I Am Grateful To Be Global President and Amazed by Our Members

Written by: Mark Pate Sr., CHAE, CHTP, MBA I don’t think I can adequately express how exciting last week was to me —the first-ever CYBER HITEC. I was amazed by the keynote speakers, the phenomenal education sessions, the high-tech booths…

Exploring Ethics at Cyber HITEC: Tips to Approach Ethical Situations at Work

Written by: Claire Kenney, Cyber HITEC Guest Blogger Each year, the Hospitality Industry Technology Exposition and Conference (HITEC) facilitates ongoing learning opportunities for hospitality finance and tech professionals worldwide. As part of the conference, hospitality professionals present educational sessions. Topics…

HFTP Global President Update: Reflection on Leadership in Crisis

The year 2020 has been a difficult one – not least for those in leadership who have had to bear the weight of tough, quick-thinking decisions. HFTP Global President Michael Levie, CHTP found himself in the unique position of leading…