All About Chatbots: The Hotel Industry Can Thrive Through Automation

Written by: Tyler Boykin The hotel industry is facing a perfect storm. Post-pandemic travel has resumed, but hotels must grapple with a labor shortage and wage inflation. The U.S. Travel Association recently reported that travel spending in April 2022 had…

Is NFT the Next Big Thing in Hospitality? A Perspective from the Dubai Research Center

Written by: Rochak Khandelwal In the last two years — especially in 2021 — we all have come across this acronym “NFT” that everyone has been talking about, and how these NFTs are being sold for millions of dollars. Many…

Technology that Can Be Used to Support Large Events During and After Covid-19 Pandemic

Written by: Anni Lindqvist, research scholar The Post-Covid World Numerous industries were forced to employ more technology and reimagine nearly every aspect of their operations due to the pandemic. Technological changes sparked by Covid-19 are a form of acceleration for previously existing…

Destination Club Summit: Meet Up in May for an Advanced Learning Experience

The greatest advantage of attending a professional development conference like HFTP’s Club Summit is the vital opportunity to assemble with a high-level group of club professionals and industry experts, and directly address the topics that are most compelling and important…

Sustainable Luxury: New Opportunity for the Hospitality Industry?

Written by: Anni Lindqvist, research scholar At the beginning of 2020, no one could have predicted how a global pandemic would upend lives so drastically in a matter of months. Freedom to travel was compromised — and still is, for some. During…

Seven Things Travel and Tourism Companies Should Consider During the COVID-19 Crisis

Written by: Hadleigh Ford The unprecedented COVID-19 crisis has had a major impact on the travel and tourism industry, shutting down thousands of hotels, tourist destinations and flights around the world. Since travel and tourism are cash-heavy industries dependent on…

Discussions Must Continue as Europe Moves to Reopen Travel, Tourism and Hospitality

By: Carl Weldon, HFTP Europe COO Three months into its shutdown, some countries in Europe are now turning their sights on reopening travel, tourism and hospitality sectors in time for the summer holidays — though, perhaps the focus will remain…

Interoperability, Health Innovation Are the Keys to Recovery

Moderated by: Diane Estner, DANNI Enterprises | Presented by: John Picard Getting back to the business of travel will require big thinking and bold action. Innovation will be the catalyst for change in the hospitality industry. Solutions will propel it…

HITEC San Antonio 2020: A City Bursting with Culture, History and Modern Attractions

HITEC North America, the world’s largest hospitality technology conference and exhibition, may have already been around for the last 48 years, but it had yet to land in the city of San Antonio, Texas — until this year. HITEC North…

The HFTP Research Centers Present: A Year in Review

It has been an exciting first year for the HFTP Foundation. Between frenzied fundraising and planning a packed docket of upcoming research for 2020, research staff have certainly had their hands full. Despite the flurry of activity that comes with…