Considerations for Hotel Profitability Trends, Re-opening and Work from Home

Round 1 – U.S. and European Hotel Performance Trends in a Downturn The latest round of HFTP Hangouts kicked off this week with a data-driven session presented by HotStats. This session provided an in-depth overview of current operational and profitability data from hotels in both the United States and Europe….

HFTP Foundation Seeks Input for 2020 Compensation and Benefits Report

As it has done every other year for the past 30 years, the HFTP Americas Research Center, overseen by the HFTP Foundation, will produce a new biennial Compensation and Benefits Survey Report in 2020. And the key to providing HFTP members with a comprehensive picture of industry salary and benefits…

Tech Trends of 2020: Where Innovation Lies

Facial recognition. Robotics process automation (RPA). Voice assistance. As technology becomes the cornerstone for the way we do business and a key driver for the guest experience, we have all become relatively familiar with tech terms like these — but do we truly understand what they mean, and are we…

Sentiment Survey Reveals Top Hospitality Technology Decisions in 2020

The results are in for the inaugural Hospitality Technology Sentiment Survey, co-produced by HFTP and Hospitality Net. This survey sponsored by Shiji with partners EHL and Puzzle Partner serves as an indicator of pertinent technology trends in the hospitality industry. The report uncovers some surprising insights based on the feedback gathered from over 540 survey respondents from around the…

Food for Thought at #HITEC: Is AI like Kale?

Written by: Jennifer Jones — Official HITEC® Minneapolis 2019 Guest Blogger The big buzz word this year at HITEC is all about AI. It is the latest trend in the hospitality tech stack and as you walk the aisles on the show floor, you’re bound to find multiple providers who offer some…

Vacation Time: You’ve Earned It, So Why Not Take It?

By Sunny Wang When was the last time you took a vacation? Let me rephrase that. When was the last time you took a vacation without thinking about work or checking work emails? I would not be surprised if some of you answered, “Never.” The United States is known in…

Revenue Optimization: Driving the Bottom Line

By Sherry Marek In today’s competitive world, a great management team focuses on optimizing revenue in every department — including rooms, spa, ski, golf, ticketing, food and beverage, and retail. Where is the additional revenue going to come from? You need to track the success of upselling, promotions, cover charges and…

Top 5 Trends in Hospitality for 2014

The faculty experts at the Kendall College School of Hospitality Management recently released its trends outlook for the hospitality industry for 2014. The hospitalitymanagement program is highly regarded in the Chicago for preparing students for careers in the hospitality industry. With the combined collaboration of the entire faculty from the…

CRM at HITEC: A Libra OnDemand Interview

Gregory Hopkins, president and CEO of Libra OnDemand sat down with Software Advice during HITEC 2011 to discuss trends he saw at the conference, the latest developments with Libra OnDemand and CRM in the hospitality industry. Read more at the Software Advice Blog.