Eight Ways to Examine and Optimize the Club Work Experience Through a Generational Lens

Written by: Heather Polivka During the HFTP 2022 Club Forum, we discussed attraction and retention of talent — a hot topic in hospitality, in general. Our conversation covered two themes; the generational shift in the workforce, and looking at our work…

The Tree-Hugging Concept: How it Relates to Trust and the Success of Your Club or Hotel

Written by: Monique MacKinnon Is it good to hug a tree? Yes! It has been proven that hugging a tree can benefit our mental and physical well-being. Since everything is about energy, can financial controllers positively influence their customers’ and…