
HITEC Orlando 2022: The Student Volunteer Experience, Part Two
Written by: Fernando Sarmiento The Face of an Organization: Last week I got the chance and privilege to represent the University of Houston Conrad N. Hilton College for Global Hospitality Leadership as one of 18 student volunteers for HITEC 2022…

Digital Art in the Hospitality Industry
Written by: Ekaterina Meshcheryakava We live in a time where NFTs are as common as oil paintings of waterlilies back in the time of Monet. Digital art is on the rise and cannot be ignored. Technology has been on the…

The Ghost Kitchen Has Risen: How Do You Feel?
Written by: Ruogu Wang Have you ever ordered food delivery from a new restaurant that was so delicious, it made you want to go there to dine in? Sadly, these days that might be impossible — because that restaurant may…

Monkeys and Marriott: Uses of NFTs in the Hospitality Industry
Written by: Shubham Khemka Imagine you had an online avatar — a “mini-me” version of you, an identity card that includes your face (albeit in animated form) and a unique code. Instead of presenting your real ID card every time,…

Choosing Your Zoom Backdrop: Where Will You Work from Today?
Written By: Florencia Laber Taking a work call by the Caribbean beach hearing the sound of the ocean and getting your tan on? How about at a French café listening to jazz and enjoying a croissant? Or maybe in the…

A Study on Hospitality Leadership Inclusion: Read the Executive Summary
Research by: Michelle Russen, Ph.D. candidate Workplace exclusion, otherwise known as ostracism, has been found to be related to several negative outcomes in hospitality, such as increased burnout, increased counterproductive work behaviors, reduced self-esteem, and decreased thriving at work. The…

From Loyalty Programs to Subscription-Based Business Models: New Hotel Revenue Streams
Written by: Natasha Piedrahita Is the subscription model here to stay or here to go? It is a business model successfully led by companies such as Amazon Prime, Netflix, Peloton and the like. The membership and subscription-based business models are…

Read Between the (Wine) Lines
Written by: Joanne Sieljes During the last decade, wine has become increasingly popular in the United States. Online wine retailers have made drinking wine become more accessible and affordable regardless of where consumers reside. Additionally, wine makers in the United…

Ready Player One: How Can Hoteliers Capitalize On eSports?
Written by: Anastasiia Petryshche Even though it was initially marketed as a new kind of massively multiplayer online game, the OASIS quickly evolved into a new way of life.” -Ernest Cline In his award-winning movie “Ready Player One,” Steven Spielberg…

Addressing the Plastic Crisis through Crypto Anchors & Blockchain Technology
The Plastic Crisis: Out of Sight, Out of Mind From automated daily digests to dinner table conversations, the omnipresence of the Covid-19 pandemic has successfully managed to overshadow other – yet no less important – global challenges. In 2019, plastic…