Tapping Into Wi-fi’s Potential

Wireless Internet is becoming a “must-have” for the hospitality industry. In the recent past, guests would expect either a hardline T-1 connection or cable in their room, or possibly some form of wireless availability on a slow network. Times have certainly changed! Hotel Wireless is For More Than Just Checking…

If You Can’t Say Something Nice, What DO You Say?

How to Respond When Someone Asks Your Opinion and You Have Nothing Nice to Say Have you ever been cornered by a colleague and asked a potentially incriminating question:  “What do you think about the new boss?” or, “What do you think about the co-workers new hair cut?” or “What…

Questions You Need to Be Asking About Tokenization

There are far too many vendors using the term tokenization loosely to describe solutions that, in fact, are not true tokenization. As if it’s not already hard enough to find the right solution (and even more difficult to pitch that solution to the decision makers), these “Tokenization-In-Name-Only” (TINO) providers make…

5 Steps to a Successful Hospitality Mobile App

Free HFTP Webinar Thursday, May 19 at 2 p.m. CDT There are over 20,000 travel apps across the app markets today — and that number is climbing daily.  But as the app market grows, so do consumer expectations. As many other companies have learned, one small misstep in the development…

HFTP-U: Comprehensive, Convenient and Critical Education

Free Webinar: March 10 at 10:30 a.m. CST Training is critical, and it is the key to successfully bridging the knowledge gap with today’s emerging technologies used by hospitality professionals. Don’t let the rapid pace of technology’s evolution catch you off guard. Stay ahead of the curve and align yourself…

4 Things I Learned About Hotel Mobile Web Sites

Mobile marketing is a hot topic in the industry for HITEC 2011. Vikram Singh, founder of Evision Worldwide, presented an excellent webinar on Mobile Marketing for Hotels & Resorts in November that gave attendees valuable information on using mobile marketing to increase bookings using apps and hotel mobile web sites….