Get Back to Basics with Your Hotel’s Wi-Fi Network

Latest Research from the HFTP Research Centers | Blog written by: Bianca Lopez Here at the HFTP Research Centers, we are ringing in 2020 by addressing the elephant in the room: low-quality Wi-Fi and mobile connectivity is a pain point for many hotels. Issues are…

The Challenge for Hotels When It Comes to Securing Their Systems

In hotels, guests are a unique challenge to securing hotel systems. One of the first things a hotel guest does once they reach their hotel room is to check their Internet connection. According to studies conducted by Dr. Agnes DeFranco, CHE, CHAE, CHIA and Dr….

FCC Tackles Wi-Fi Blocking

By Koyulyn Miller, Paul Besozzi, and Monica Desai of Squire Patton Boggs (US) LLP The US Federal Communications Commission (FCC or Commission) continues to flex its enforcement muscles, most recently focusing on companies that would block or hamper consumer access to free Wi-Fi services. Just…

Employees Untethered

This is the year of the tablet. Try and find a vendor, that doesn’t have a tablet as part of their product. In two years we will have forgotten that there was actually a “year of the tablet.” As mobile, hand held computing will become…

It’s Going to Change Bigtime

The REALLY Big Show “The Rise of the Metamediaries” sounds like a science fiction horror show. The “rise” occurred on Tuesday afternoon and It was a REALLY big show starring senior people from Facebook, Google, Trip Advisor and Room 77. The stage was groaning with…

Brad’s Laws for Good Hotel IT Products

I’m going to start with a caveat: An old, jaded and cynical hospitality software developer wrote this post. I think in terms of return on investment. If you think that hotels are gilded palaces to guest experience, then this post is not for you. You…

[HITEC Guest Blogger] Meet Tyrone Davis

HFTP Connect is featuring four guest bloggers throughout HITEC 2012. The bloggers will be providing you their insights on all things HITEC. Before we get to Baltimore next week, get to know our guest bloggers. We already met Brad More, Nicole Hockin and Christina Dzingala….

Explore Opportunites with Hotel Wi-Fi Networks

Last week HFTP hosted a webinar “Why Mobility” featuring a presentation by Shawn Tsetsilas, director of business development for Cellular Specialties. Shawn presented some new ideas how hotels can capitalize on their Wi-Fi networks.  Hotel Wi-Fi networks can be used as an additional touch point…

Changing Wi-Fi From Amenity to Opportunity

In my previous post, I cited a 2010 J.D. Powers and Associates study in which more than 53,000 guests who stayed in hotels between May 2009 and June 2010 were asked which amenity they felt was most important when choosing a hotel. Almost across the…

Wi-Fi: Low Cost, High Opportunity

With the US hotel industry enjoying resurgence in spite of the trying economic landscape, there may be no better time than right now to tap into additional revenue streams that Wi-Fi access make possible. According to the Hotel Operating Statistics (HOST) Study for 2010, compiled…